We Would Love to Hear From You
At Herblo Naturals, every message we receive matters. Whether you have a question about a herb you have read about on our blog, need guidance on which natural remedy might suit your hair concern, want to know more about our ingredients, or simply want to share your experience — we read every message personally and respond as thoughtfully as we can.
We are a small, passionate team building something genuine. That means you will hear from a real person who cares about your question, not an automated response that ignores what you actually asked.
How to Reach Us
Email hello@herblonaturals.com
This is the best and fastest way to reach us. We aim to respond to all emails within 24–48 hours on business days (Monday to Friday). Messages received on weekends or Pakistani public holidays are responded to on the next business day.
Website Contact Form Use the form below to send us a message directly. Please provide as much detail as possible so we can give you the most helpful response.
Social Media We are active on social media and respond to messages and comments there as well. Find us on Instagram and Facebook — search for Herblo Naturals.
What You Can Contact Us About
Product questions: Ingredients, formulation, suitability for specific hair types or conditions, usage guidance.
Blog and content questions: If something in one of our articles is unclear, needs more explanation, or you would like us to cover a specific herb or hair care topic — let us know.
Order and shipping questions: If you have placed an order and have a question about delivery, packaging, or anything related to your purchase.
Wholesale and stockist enquiries: If you are interested in stocking Herblo Naturals products in your store or clinic — we would love to hear from you.
Media and press enquiries: If you are a journalist, blogger, or content creator who would like to discuss Herblo Naturals or herbal hair care in Pakistan.
Feedback: Both positive and constructive feedback is genuinely welcome. We use it to improve.
Important Note on Medical Advice
Herblo Naturals is a herbal hair care brand. Our team shares knowledge about herbs, natural ingredients, and general hair care. We are not doctors, dermatologists, or trichologists, and we do not provide medical diagnosis or personalised medical advice.
If you are experiencing significant hair loss, scalp pain, unusual symptoms, or any condition that may require medical attention, please consult a qualified dermatologist or healthcare professional. We will always encourage you to do this when it is appropriate — because your health matters more than any product or herbal remedy.
Response Time Commitment
We aim to respond to all messages within 24–48 business hours. During periods of high volume (following a new product launch or a widely shared article) response times may extend to 72 hours. We appreciate your patience and assure you that every message is read and responded to personally.
